ISO 9001: 2015
Quality Management Systems
CSS has been delivering accredited certification audits for Quality Management Systems.
ISO 9001 is applicable to any organization seeking to structure and formalize its management system to ensure consistent product or service quality and enhance overall management performance.
Built on the Plan-Do-Check-Act (PDCA) cycle, ISO 9001 adopts a risk- and process-based approach to define the organizational structure, responsibilities, and procedures necessary to achieve quality objectives and meet stakeholder expectations.
ISO 9001 serves as a Quality Management System (QMS) framework, guiding organizations to fulfil customer and stakeholder needs while complying with statutory and regulatory requirements. ISO 9000, meanwhile, focuses on the fundamental principles and concepts of quality management systems.
The Benefits of being ISO 9001:2015 Certified
For some organizations, implementing a Quality Management System is a strategy to attract new clients and access new markets; for others, it serves as a blueprint for enhancing internal efficiency and operational effectiveness.
- Increasing the market reputation of the business
- Increasing the awareness of quality in employees
- Increasing competitiveness by providing differentiation from competitors in marketing activities.
- Increasing customer satisfaction and customer loyalty
- Reducing error rates, wastage, rework
- Providing convenience in the selection, evaluation and follow-up of suppliers.
- Creating documentation (Infrastructure) that will ensure the standardization of business activities.
- Establishing the infrastructure that will ensure that historical records are kept regularly.
- An important step towards institutionalization.
- Providing confidence to the companies and customers working together by providing that the enterprises is manged within the framework of a Quality Management System.
Advantage & Suitable for me
- Compliance with Regulatory requirements.
- Enhancement in the competence level of Employee
- Reduce customer complaints and rejection
- Consistency in product and service
- Improved outcome of organization process
- Professional image of organization
- International Recognition
- Defines responsibility for all employees & puts business on auto Pilot mode
- Better marketability
- Clarity of responsibility and authority
- Customer Satisfaction
ISO 9001 is applicable to organizations of any size and across all industries, regardless of their field of activity.
The Certification Process
